Types of Apps

  1. Freshservice App: Freshservice apps are built using the Freshworks CLI and extend the functionality of your Freshservice agent portal. They can be installed from the Marketplace. To submit a Freshservice app, see Freshservice Apps.

  2. Custom App: These are Freshservice apps that are created based on specific customer requirements and will be available only to that customer. To submit a custom app to Freshservice, see Custom Apps.

  3. External App: External apps integrate Freshservice functionality into a third party product using Freshservice APIs. They are listed on the Freshservice Marketplace, but are installed from the third party product. To submit an External app, see External Apps.

Note: In order to submit your app, you will need a Freshservice account. If you do not have a Freshservice account, you can sign up for free.

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