Fresservice apps are classified into three types.
App: Freshservice apps are built using the Freshworks CLI and extend the functionality of your Freshservice agent portal. They can be installed from Freshworks Marketplace. To submit a Freshservice app, see Freshservice Apps.
- Custom App: These Freshservice apps are created for specific customer requirements and are available only to that customer. Custom apps are not subject to review and are available for installation once they are submitted. To submit a custom app to Freshservice, see Custom Apps.
- External App: External apps integrate Freshservice functionality in a third-party product using Freshservice APIs. They are listed in Marketplace, but are installed from the third-party product. To submit an External app, see External Apps.
Note: In order to submit your app, you will need a Freshservice account. Click SIGN UP FOR FREE to create an account.